RETURN POLICY

Overview:

1. Our goal is for you to be completely satisfied, we offer returns and refunds under the conditions below.

2. Eligibility for Returns & Refunds

To be eligible for a return or refund:

✓ The nails must be unused, unworn, and in original condition (no adhesive residue or damage).

✓ Return requests must be submitted within 14 days of delivery.

✓ Photos of the items are required to confirm condition.

3. Defective or Damaged Items

If your nails arrive defective, damaged, or incorrect, we will:

✓ Replace the order at no extra cost; OR

✓ Issue a full refund.

To qualify, please provide photos showing the issue and packaging within 7 days of delivery.

4. How to Request a Return or Refund

1. Email us at: Almisnails111@gmail.com 

2. Subject line: Return/Refund – Order #

3. Include:

•Order number

•Photos of the item

•Explanation of the issue

We’ll respond within 2 business days.

5. Refunds

• Once your return is received and inspected, we’ll notify you of approval.

• If approved, your refund will be issued to your original payment method within 5–10 business days.

• Shipping costs are non-refundable (unless the item was damaged/incorrect).

6. Exchanges

We don’t offer direct exchanges. If you want a different style or size, please return the original and place a new order.

7. Shipping Returns

Return shipping is the responsibility of the customer, unless the item was defective or incorrect.

Return address: 📬 (P.O. BOX STANDBY)